Technical documentation leader
I lead documentation teams, modernize content operations, and build developer and API documentation programs that help people ship, learn, and solve problems faster.
Focus areas
Leading distributed teams of writers, editors, engineers, and team leads while building the hiring, alignment, and development systems that keep quality high.
Using AI, automation, governance, and tools like Acrolinx to improve publishing speed, consistency, and content quality across large documentation ecosystems.
Leading technical writing teams for developer documentation, API guides, and platform content that helped Shopify developers understand systems and get productive quickly.
Designing documentation programs for global reach, including Shopify merchant documentation coverage across 10 languages in under six months.
Current lens
I bring those pieces together across Engineering, Product, UX, Support, Localization, and leadership teams.
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